Thunderbird Vapes offers a range of fulfillment services for online shoppers. In the event of a Canada Post strike customers will be provided with a shipping quote after placing orders.
Local Delivery
In May 2025 we switched to Trexity for all local delivery service. This service is only recommended for customers who are eligible for FREE DELIVERY Over $90 and those placing orders between 1pm and 3pm weekdays.
- PRO - Flat Delivery Rate ($13 + $2.70 Peak Hours Pick Up + $0.25 COV bag fee)
- PRO - Free deliver on orders over $90
- PRO - Same-day delivery with SMS notifications
- PRO - 4 hour delivery (once with driver)
- PRO - GPS tracking
- CON - Weekday orders paid after 3 pm delivered next day
- CON - Saturday & Sunday orders paid after 1 pm delivered next day
- MUST provide PIN to receive orders
- MUST show ID to receive order
Shipping
We offer shipping options from Canada Post and Trexity. Canada Post provides 1 - 8 day service for customers Canada wide while Trexity offers same-day and next-day local delivery service to customers in Greater Vancouver.
Canada Post (Suspended during strikes)
- PRO - Contactless delivery for Age Verified customers
- PRO - nation wide service
- PRO - BC Customer get Free shipping on orders over $90
- PRO - Free shipping on orders over $100 for the rest of Canada
- PRO - Tracking provided
- CON - Unverified customers must to pick up from Post Office for age verification
In the event of a strike, Canada Post will not be visible at check out. Instead, please select Quote Request of local delivery.
Trexity Local Delivery shipping service offers same day delivery on orders placed before 1:00 pm for customers in Greater Vancouver. Orders paid after 1:00 will be delivered the next day. Customers must be home to receive the delivery in person, provide a PIN and show valid ID for age verification.
- PRO - Same day delivery for orders paid before 1:00 pm
- PRO - SMS notifications and GPS tracking
- PRO - Fast delivery (max 4 hour delivery once with driver)
- PRO - Weekday, Saturday and Sunday delivery
- CON - Orders paid after 1:00 pm delivered next day
- CON - not eligible for Free shipping
- MUST be home to receive orders
- MUST provide PIN
- MUST show ID to receive order
Trexity works with delivery windows. Customer cut off times are 1 hour before pick up windows to allow for order processing before Trexity's cut of time.
Orders Placed
Before 11am are pick up between 12 - 2pm
11am-1pm are pick up between 2 - 4pm
1pm - closing will be picked up next day 10am-12pm
Vancouver customers placing orders over $90 or between 1pm and 3pm, are encouraged to use the Local Delivery option at check out. This service includes Trexity's PEAK Hour surcharge of for weekday 4-6pm pick up window. We offer it free with orders over $90.
In Store Pick Up
Just like it sounds, place your order through our website and pick it up at your convenience from our West Broadway store. If you want to jump the line, submit your payment before hand!
- PRO - orders processed ASAP
- PRO - Cash, EMT, Credit Card & Debit accepted
- PRO - in store promos added (ie Loyalty Cards, eLiquid and Disposable bundles)
- MUST show ID to receive order
