While we are maintaining our regular hours, we will be doing so with limited contact. This means, customers will not be entering the store. You may call us from outside with your order or place it in advance via email or through the website. Our number is posted on the door. Please refrain from calling in your order in advance as we would like to keep the line open for customers outside. 

Our phone number is posted on the door. 

How to place orders

In Person: Call us from outside and we will bring out your order to you with payment terminal. If possible, please use tap payment.   

Online: there is an In Store Pick Up shipping option when placing orders. For payment select either EMT or In Store. We offer free shipping over $90. For shipped orders please allow some extra time as COVID 19 is causing shipping delays. 

Email:  email orders to sales@thunderbirdvapes.com You will receive an emailed invoice from us when your order is ready for pick up. When you come to pick up your order, call us from outside and we will bring you the payment terminal when you pick up your order. 

Age Verification

We encourage you to sign up for age verification and complete the process when you pick up your order. You will need to show us ID to finalize the process but this will allow us to ship/deliver to you without the requirement of showing ID to Canada Post which often means, having to pick up from a post office. We are only able to offer this to customers who have visited out store and physically shown us their valid government ID.